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FAQ

What is geocaching? Where can I learn more? How do I get started?

Visit www.geocaching.com to learn everything there is to know about geocaching.

When will my order ship?

Orders will be processed and shipped within 48 hours to addresses in Canada and within 72 hours for international orders. orders are shipped FOB Niagara falls, Canada. Free local pickup is offered on our ordering page.

What is your return policy?

Returns can be made within 30 days. A refund will be given once the product has been received in the condition it was sent.

What if I don’t have PayPal?

Using the PayPal checkout you can enter your credit card information without a PayPal account or pay cash using the free pick-up option if you are in the Niagara area.

Where do I pick up my order if I select “Local Pickup” instead of delivery at checkout?

Once your order has been received you will be sent a confirmation email which will contain address for pick up. Location is Niagara Falls, Canada.

Do you have a store front?

Unfortunately not at this time but we do offer appointments at our home in Niagara Falls, Canada and welcome you to visit, view and purchase products with a convenient schedule to best suit yours as well. You can email us at info@geocacheniagara.com or text (289) 257-0215 to arrange an appointment.

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